Troubleshooting
  • Feel free to post your iPad issues here. Myself and other members will try to help.
  • Hi
    i signed up to vodaphone and it shows i have service, i have synced ok with wifi and it says connected - cant get on to teh internet, says not connected. Am i being thick? Any help with teh problem woudl be appreciated.
  • You can try reseting your network settings on your iPad using Settings > General > Reset > Reset Network Settings.

    If that doesn't work you can try reseting your wireless router, most have a small reset button on the router.
  • Last night we installed a couple of games, Imbicle test is one, the app icon is still on my iPad but it doesn't open the game (also two others) under aps it says installed. Also, I can't move them (they don't wiggle) I sure hope your answer isn't real technical!
  • Hi,
    I've had my iPad about four weeks. I noticed just a few days ago that it started losing time, anywhere from 15 minutes to a whole day. Ideas? Suggestions? Thx
  • BTW, did I mention I LOVE, LOVE, LOVE, LOVE my iPad? Oh, I didn't? Well, I LOVE LOVE LOVE ADORE my iPad! :-)
  • I have closed my ipad and it has stayed switched on in the bag and is now disabled. the screen tells me to connect to itunes but when I do this it asks me to put the pass code on the ipad but it will not allow me to do so. any help please
  • My iTunes "times out" when I attempt to download the new upgrade for iPad. Any suggestions?
  • I'm trying to connect my ipad to the interactive whiteboards. I connect it using the VGA cord...but it comes up as "no input". What am I doing wrong?
  • my iPad wont restore!!!! it keeps getting stuck in the "preparing to restore" stage and then it gives me an error message....HELP!!!
  • Bills,

    Try reinstalling iTunes, it sounds kinda strange but I had the same problem and it worked for me. Completely remove iTunes and download a fresh install. Alot of people are having this problem with restoring to iOS 4.2 .
  • thanks Phil but im still having the same problem....when I get to the "preparing to restore" stage it tries for a while then gives me the error message 1604
  • I was downloading some photos via an SD card adapter when the screen froze and the whole thing totally locked up. There is some digital 'noise' in the top bar. I can't close the page or turn the iPad off. Any advice would be most welcome.
  • I've just found the answer to my problem. If your iPad totally freezes up, simultaneously hold down the top right 'Hold' button and the bottom centre 'Home' button and don't release them until the screen goes black, then release them. The Apple logo will appear and your iPad will restart in a few seconds.
  • I am having the same problem as mentioned by Nigel Farmer earlier on this forum, but I don't see a reply to his issue. Here is his email again ---I have closed my ipad and it has stayed switched on in the bag and is now disabled. the screen tells me to connect to itunes but when I do this it asks me to put the pass code on the ipad but it will not allow me to do so. any help please

    Please help here. Thanks!
  • Hi - just after connecting to the network my ipad immediately disconnets. It locates the router but doesn't connect. I tried reseting router and resetting the network settings on my ipad. Hasn't worked. I'm stuck.
  • Hi - I have a message telling me I was disconnected from the VPN, stuck on my screen. I cannot get it to close and it will not allow me to do anything. I cannot even power down the ipad2. I cleaned the screen, that did not work. Please help as I have info on there that I need.
  • Thanks Russell, That holding down both keys worked for me. Whew!
  • Help-
    Just updated my iPad to iOS 5 and now apps won't load. I try and install and they just say waiting. They never start to load. Any ideas? Tyler
  • Tyler,

    I have had this happen before and a reboot resolved it, but most people say what clears it up is going into the iTunes account from the iPad, scrolling down and selecting my iTunes ID and signing out, then restarted the iPad and logged back in again.

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